Privacy policy

Privacy policy

At Gauvin Inc., protecting your personal information is a priority. This privacy policy aims to inform you about the types of data we collect, how we use them, and the rights you have regarding this information.

1. Collection of Personal Information

We may collect the following information:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Billing information
  • Browsing data (cookies, IP address, device type, etc.)

This data is generally collected through:

  • Contact forms on our website
  • Quote requests
  • Communication by email or phone

2. Use of Information

The data collected allows us to:

  • Respond to your service or quote requests
  • Process orders and provide effective after-sales service
  • Manage our customer relationships
  • Improve our website and services
  • Send you relevant communications (e.g.: newsletters, maintenance reminders)

We do not sell, rent, or share your personal data with third parties, except where required by law or with your explicit consent.

3. Cookies and Similar Technologies

Our website uses cookies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Remember certain preferences

You can configure your browser to block cookies or to alert you when they are being used.

4. Data Security

We implement physical, technical, and administrative measures to ensure the security of your data:

  • Secure hosting
  • Restricted access to information
  • Regular backups

Despite these measures, no system is entirely foolproof. In the event of an incident, you will be notified in accordance with the law.

5. Your Rights

In accordance with Law 25 in Quebec, you have the right to:

  • Access your personal information
  • Correct any inaccurate information
  • Withdraw your consent to the use of your data
  • Request the deletion of your data, within the limits provided by law

To exercise these rights, please contact us at:
📧 info@gauvininc.com
📞 418 520-3522

6. Person Responsible for Personal Information Protection

Responsible person: Audrey Roussel
Email: info@gauvininc.com
Address: 1010 Rue Industrielle, Saint-Agapit (Quebec) G0S 1Z0

7. Changes to This Policy

This policy may be updated as needed. The most recent version will always be posted on our site, along with the revision date.